Gusto 2025 Verified Reviews, Pros & Cons
It’s noteworthy that customers frequently praise Gusto’s customer support team. As a cloud-based payroll solution, Gusto is compatible with nearly any device so long as you have an internet connection. There are no mobile apps for employers at this time, although you can run the software on your mobile browser. Employees have access to the Gusto Wallet mobile app to manage their earnings.
If a company starts using Gusto, I feel like it is pretty straight forward to use with little ramp up time and explanations of how to use it. It was easy to manually add an employee or independent contractor by entering their name, email address and other crucial information. The platform offers a checkbox option to invite the added employee or contractor to fill out the rest of the information themselves. Though this process was straightforward, entering several people manually could get tedious for companies with high hiring volume.
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This was definitely one of my favourite meals in my Gousto box and it made two decent portions. The box arrived well-insulated, with the fridge and cupboard ingredients separated, as well as individual recipe cards for each meal. I chose meals from Gousto’s ‘Health Hub’ range, as I was keen to see what healthy options they had on offer. Most dishes claimed to take between minutes to make, apart from one that I could do in 15 minutes.
- Gusto is a popular cloud-based payroll software option that seamlessly combines benefits administration and onboarding into a single platform for small to medium businesses.
- When running payroll manually, Gusto takes you through three steps.
- In addition, the platform shares income insights and personal tax documents such as W-2s.
- However, the software’s average 4.3/5 star rating across multiple review sites helped boost its rating in this category.
- With the larger plan, you can access strong HR features, including employee relations and compliance advice.
- His work has been published in Future publications including TechRadar, Tom’s Guide, and ITProPortal.
Gousto review: WH verdict
- The tool has a large range of flexibility to meet the needs of a variety of companies.
- We use dedicated people and clever technology to safeguard our platform.
- Additionally, there have been reports of issues with Gusto’s customer support, including slow response times and difficulty resolving specific problems.
Gusto is payroll software that covers everything a business needs to maintain a happy workforce. This includes organizing payments, insurance, support and initial onboarding. Gusto’s payroll and HR/admin-related features are comprehensive and can be quite valuable for startups and small to mid-sized businesses.
We are considering using them to offer healthcare benefits to our employees. Gusto came to my rescue as a small business owner, I didn’t know what was needed for new employees, payroll as well as the price. Gusto is affordable, they help with new hire reports, payroll, compliance. Based on what we were able to play with in the platform, Gusto guides you through payroll and benefits management in a way that makes these processes less overwhelming. You can be sure you’re doing things in the right order without missing a step. Gusto customers can contact customer support via chat, email or phone.
Pricing Plans
Gusto offers strong benefits administration and other add-on services that integrate seamlessly with its payroll software. Employers can choose to provide health benefits, 401(k) retirement plans, workers’ compensation insurance, 529 college savings plans, and tax-advantaged savings accounts. These add-ons allow businesses to build customized benefits packages that employees can opt into. Paychex Flex is made for small businesses that need a simple, easy-to-use payroll software solution that doesn’t include extra bells and whistles.
Support is not well trained and takes too long to resolve issues. They basically just refer you to support articles rather than helping implement anything such as Offer Letters or Annual Reviews. Companies on Trustpilot aren’t allowed to offer incentives or pay to hide reviews. However, the downside we noticed gusto review is that payroll and adding new team members, in particular, require a lot of manual data entry upfront.
And you’ll be able to set up time tracking, time off, and benefits. Additionally, upon configuring an account, it’s possible to set up many extra elements to be managed. For example, the employer has the option to create policies for paid time off, vacation, and sick days, which could either be based off of state regulations or internal preferences.
Generally speaking, the price is about average when stacked up against other comparable options on the market. However, unlike most products of this kind, there is no option to save by signing up for an annual plan – only monthly subscriptions are available. Gusto offers a free 30-day trial, so you can try it out risk-free before committing. This feature allows businesses to streamline their payroll process by automatically syncing employee data and payment information with their payroll software. Employers no longer need to manually enter employee information or payment details, lowering the risk of mistakes and saving critical time.
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